1 BARGE-IN/SILENT MONITOR/COACH RESOURCE — ALTIGEN software solution for call centers that provides supervisor features including barge-in, silent monitoring, and real-time coaching. Combines the ProductDatabase description and RainforestProductData marketing content to provide a complete overview of the product: a licensing/resource offering for call center supervisors to monitor and coach agents with barge-in, silent monitor and coaching capabilities. Ideal for contact center quality assurance, training, and live agent assistance workflows. UPC: 615546791437. ASIN: B08JQLHCYJ. Date First Available: May 31, 2021.
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